Carris use case

DIGITAL TICKET VALIDATOR

We built a design-centric solution using fast prototyping tools to deliver an interactive product in only 3 months, iterating with the customer to get feedback and adjust rapidly.
The Smart Reader validates digital tickets in Real-Time and gives instant visual feedback to the users.

User centric product development

MVP validation

THE CLIENT

Carris’s mission is the rendering service of public transport for urban surface vehicles, oriented by Sustainability criteria, contributing to a development that attends to present needs without compromising the ability of future generations to meet their own needs.

Company size

The biggest public transportation company in Portugal serving around 140 million passengers per year

Segment

Public transportation

THE CHALLENGE

Focused on the user experience in a day to day traveling, Carris wanted to dematerialize the physical transportation ticket. Replacing it to a digital one that can be managed on a Smart Phone. Besides the mobile application, a new physical device must be made to validate the digital tickets inside the trams.

THE SOLUTION

We took inspiration from the Caris iconic tram model and built a physical product with the user experience as a priority. Focused on usability, we implemented the QR Code scanner technology that allows the product to work even under the hardest light conditions.

Concept
Digital Prototype
Lo-Fi physical prototype
Full function prototype with 3D printed technology
Full function prototype

MAIN AREAS

Hardware and firmware development

We develop custom hardware and firmware solutions to fit the specific needs of the product.

Industrial design

Design and built with peoples in mind our solution is a result of an agile and creative process that allowed our client to have a product in hands in 3 months.

Digital production

We cost-effectively produced 20+ units with market-ready quality without the cost of tooling or injection molding.

Want to work with us?

Get in TOUCH